Great value online video hospitality training at the fraction of the cost of face-to-face training. Presented by experts from hospitality and related industries, our video training gives you everything you need to keep your business legal, your employees safe and your bottom line in the black.
This course is aimed at companies who employ users of display screen equipment, or DSE as it’s often called and is intended to be completed by those who will be assessing the DSE set ups of employees. DSE is a term that covers a wide range of equipment. If equipment like this is not set up correctly, users are at increased risk from certain disorders.
Approved by IIRSM & CPD – Duration 110 mins* – £35.00Free Trial Buy Now User Login
This course explains, in brief, why fires occur and what actions you must take to help prevent them starting and the actions you must take when they do. By completing this course you will be making your workplace a safer environment.
Approved by IFE, CPD, Gatehouse Awards, Institute of Hospitality & IIRSM – Duration 60 mins* – £25.00Free Trial Buy Now User Login
This course explains, in brief, why fires occur and what actions you must take to help prevent them starting and the actions you must take when they do. By completing this course you will be making your workplace a safer environment. This course is a variation on the Basic Fire Awareness course that contains information that is specific to employees of care and residential homes.
Approved by CPD, Gatehouse Awards & IIRSM – Duration 60 mins* – £25.00Free Trial Buy Now User Login
This course explains the background to Legionella, the potential risks associated with water systems and how these can be prevented or controlled. It helps you to understand the risk that Legionella poses and helps you develop the systems and working practices you need to stay ahead. It gives you enough knowledge to get a Legionella control programme off the ground yourself – or make confident, informed choices when commissioning others to take this on for you.
Approved by CPD, Gatehouse Awards & IIRSM – Duration 75 mins* – £65.00Free Trial Buy Now User Login
This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of ‘at risk behaviours’ and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.
Approved by IIRSM – Duration 45 mins* – £35.00Free Trial Buy Now User Login
This awareness course covers the core concepts of the regulations and details the various roles that are required for a construction project along with the key documents that need to be produced. It starts with an introduction to CDM, then covers some of the parameters that need to be checked when a project is being planned. It finishes by detailing a number of example projects that illustrate how the regulations can be applied.
Approved by IIRSM – Duration 40 mins* – £35.00Free Trial Buy Now User Login
Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace.
Approved by CPD & Institute of Hospitality – Duration 45 mins* – 35.00Free Trial Buy Now User Login
This course covers what you need to know about the Control of Substances Hazardous to Health. It’s aimed at anyone who is exposed to Substances Hazardous to Health at work, as well as line managers with responsibility for such people.
Approved by IIRSM & Institute of Hospitality – Duration 125 mins* – £35.00Free Trial Buy Now User Login
This course explores the risk to workers caused by the Covid-19 virus and covers actions that can be taken by employers and employees to protect themselves and each other as they return to work. The content of this course is based on the latest information from the UK government and the NHS.
Approved by CPD – Duration 30 mins* – £35.00Free Trial Buy Now User Login
This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.
Approved by CPD – Duration 75 mins* – £35.00Free Trial Buy Now User Login
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