Conflict Resolution in the Workplace

Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace.

Approved by CPD & Institute of Hospitality – Duration 45 mins* – 35.00

Why Video Training?

Presented by an expert in the field of Conflict Resolution in the Workplace, our video training gives you everything you need to keep your business legal, your employees safe and your bottom line in the black. Interactive online training goes at precisely the pace required by each individual.

It provides an opportunity to go over the learning content as often as required so every employee gets the optimum learning experience that’ll be retained and applied to keep your business safe and compliant. At a fraction of the cost and fraction of management time than you’d expect, online Conflict Resolution in the Workplace video training has the added bonus of a minimal loss of productivity because it’s really efficient and flexible.

More Online Video Training

Customer Service Training Course

Customer Service

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

Approved by CPD – Duration 75 mins* – £35.00

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Fire Marshal for Care Homes Training Course

Fire Marshal for Care Homes

The main outcome of this training course is to provide you with the knowledge to carry out the functions of a fire marshal. – Please note, this course also contains all of the content in the Basic Fire Awareness and Fire Extinguisher courses. This course is a variation on the Fire Marshal course that contains information that is specific to employees of care and residential homes.

Approved by CPD, Gatehouse Awards & IIRSM – Duration 220 mins* – £35.00

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Working in Confined Spaces Training Course

Working in Confined Spaces

This course will cover the legislation associated with working in confined spaces. What constitutes a confined space, the potential hazards, safe operating procedures, and emergency procedures and rescue. Important note: This is an awareness course only, designed for people who need to be aware of the hazards and risks of confined space working but are not required to enter a confined space. If you are required to perform any work activity in, or in the proximity of, a confined space then you will also need to have an ‘approved’ standard of practical training at the ‘appropriate’ level.

Approved by IIRSM & CPD – Duration 25 mins* – £35.00

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Supervising Food Safety – Level 3 Training Course

Supervising Food Safety – Level 3

This is a detailed course that starts with basic definitions, then follows a logical path through other topics including, types of food hazards, personal hygiene, pest control, legislation, enforcement, and the design and cleaning of premises and equipment. It also discusses how to implement a successful food safety management system. There’s a wide range of topics because an effective Food Safety Management System, professionally run, protects your customers, your staff, and the reputation of your company.

Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM – Duration 260 mins* – £125.00

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LinkedIn for Business Training Course

LinkedIn for Business

LinkedIn is a very valuable tool to find the key decision makers within certain companies. It’s used for finding the best point of contact, gaining familiarity with their background before a call or sales pitch and a lot more. Find out how it can be used to enhance your business.

Approved by CPD – Duration 45 mins* – £90.00

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Introduction to Personal Safety for Lone Workers Training Course

Introduction to Personal Safety for Lone Workers

This course acts as an introduction to personal safety for lone workers and applies to those that work alone within business premises, mobile workers and homeworkers. It covers the legal responsibilities of both employers and employees, some of the common security precautions that can be implemented, practical steps you can take to avoid conflict in lone worker situations and other elements that can contribute to lone worker safety.

Approved by IIRSM & IOSH – Duration 45 mins* – £35.00

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Asbestos Awareness for Architects and Designers Training Course

Asbestos Awareness for Architects and Designers

As well as informing you about the risks of working with asbestos, the course will deliver a lot more information about: Recognising asbestos, where it’s used, minimising the risks and the legislation about working with asbestos. This course is a variation on the Asbestos Awareness course that contains specific information for designers and architects.

Approved by IATP & CPD – Duration 75 mins* – £35.00

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Preparing for a Job Interview Training Course

Preparing for a Job Interview

Interviews are two-way processes, where the employer and the interviewee can both decide if they are a good fit. This short course will provide you with some useful tips for how to prepare for an interview including preparing answers to common questions.

Approved by CPD – Duration 20 mins* – £35.00

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Problem Solving in a Workplace Training Course

Problem Solving in a Workplace

This course covers a range of problems that occur in the workplace- and how they can be recognised, controlled and solved.

Duration 30 mins* – £35.00

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Level 2 Food Safety – Catering

Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 2 course is about minimising the level of potential hazards in a food catering setting.

Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM – Duration 75 mins* – £25.00

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