Conflict Resolution in the Workplace

Unmanaged conflict within the workplace can be costly in terms of time, money and employee engagement. This course starts by explaining what constitutes conflict and some of the most common causes. It covers the stages of conflict and contains several extensive modules that outline conflict resolution techniques. Finally it explores how effective management of conflict can result in positive outcomes in the workplace.

Approved by CPD & Institute of Hospitality – Duration 45 mins* – 35.00

Why Video Training?

Presented by an expert in the field of Conflict Resolution in the Workplace, our video training gives you everything you need to keep your business legal, your employees safe and your bottom line in the black. Interactive online training goes at precisely the pace required by each individual.

It provides an opportunity to go over the learning content as often as required so every employee gets the optimum learning experience that’ll be retained and applied to keep your business safe and compliant. At a fraction of the cost and fraction of management time than you’d expect, online Conflict Resolution in the Workplace video training has the added bonus of a minimal loss of productivity because it’s really efficient and flexible.

More Online Video Training

Electrical Safety Training Course

Electrical Safety

This course will start by covering the many benefits electricity brings to society, as well as its key components voltage, current and resistance. It will explain the two main types of electricity, cover UK accident and death statistics, and describe a simple way of remembering the electrical hazards. It then goes on to provide basic instructions about how you could safely help someone you suspect has received an electric shock.

Approved by IIRSM – Duration 45 mins* – £35.00

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Project Management Training Course

Project Management

This course covers the basic principles of project management and covers some of the tools and techniques you can employ to improve your project management skills.

Approved by CPD – Duration 90 mins* – £35.00

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Sales Skills Training Course

Sales Skills

The course starts with the basic rules for sales people. It covers cold calling, how to deal with gatekeepers and takes you through a typical face-to-face meeting. It then discusses how you can sell by stressing the results prospects can expect if they buy, and how best to play to their emotions. It then finishes off by covering negotiations and how to avoid them and includes some methods for closing a sale.

Approved by CPD – Duration 120 mins* – £35.00

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Behavioural Safety Training Course

Behavioural Safety

This course defines behavioural safety and explains the origins of the concept. It covers how it can be implemented in the workplace and some of the potential benefits. It includes analysis of some examples of ‘at risk behaviours’ and some examples of ways you can measure how well your organisation is doing when it comes to safety. Finally it touches on some of the key laws regarding health and safety in the workplace and how to ensure positive workforce attitudes.

Approved by IIRSM – Duration 45 mins* – £35.00

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The Principles of Performance Management Training Course

The Principles of Performance Management

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.

Approved by CPD – Duration 55 mins* – £35.00

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Paediatric First Aid Training Course

Paediatric First Aid

The aim of this course is to equip you with the theoretical knowledge, skills and confidence you need to deal with paediatric first aid situations. It covers all of the key topics including: emergency planning, assessing a situation, basic Life Support, CPR, shock, fractures, bleeding and a range of other minor illness and injuries. Please be aware that having a theoretical knowledge on its own is not enough to be considered competent in paediatric first aid and practical demonstration in some areas is required to complete this training. Please contact us to arrange this.

Approved by CPD – Duration 115 mins* – £35.00

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Anti-Money Laundering Training Course

Anti-Money Laundering

This course covers the essential facts about money-laundering, along with the relevant legal aspects and how companies can set up systems and policies to detect and deal with what is a major criminal problem, worldwide.

Approved by CPD & Institute of Hospitality – Duration 50 mins* – £35.00

 

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Level 1 Food Safety – Retail Training Course

Level 1 Food Safety – Retail

Food safety combines a number of practices to reduce health hazards. These include premises hygiene, personal hygiene, risk control, pest control and waste management. This level 1 course is about minimising the level of potential hazards in a food retail setting.

Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM – Duration 50 mins* – £15.00

Equality, Diversity and Discrimination Training Course

Equality, Diversity and Discrimination

In this course we’re going to be discussing two topics, ‘equality’ and diversity’ and how they relate to one another. Understanding this will help us to identify and address issues of unfairness and discrimination in the workplace.

Approved by CPD – Duration 70 mins* – £35.00

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ADHD Awareness Training Course

ADHD Awareness

ADHD is a chronic condition that creates a range of persistent symptoms such as difficulty sustaining attention, hyperactivity and impulsive behaviour. The course covers the definitions of ADHD, the different types of ADHD and how to recognise some key signs and symptoms. It’ll also talk about how ADHD is diagnosed and treated, and offer some useful information about how to live with ADHD.

Approved by CPD – Duration 45 mins* – £35.00

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