The Principles of Performance Management

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.

Approved by CPD – Duration 55 mins* – £35.00

Why Video Training?

Presented by an expert in the field of The Principles of Performance Management, our video training gives you everything you need to keep your business legal, your employees safe and your bottom line in the black. Interactive online training goes at precisely the pace required by each individual.

It provides an opportunity to go over the learning content as often as required so every employee gets the optimum learning experience that’ll be retained and applied to keep your business safe and compliant. At a fraction of the cost and fraction of management time than you’d expect, online The Principles of Performance Management video training has the added bonus of a minimal loss of productivity because it’s really efficient and flexible.

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Approved by CPD & Institute of Hospitality – Duration 50 mins* – £35.00

 

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This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital and then go into detail about some of the ways you can improve the customer service provided by your organisation.

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This course explains, in brief, why fires occur and what actions you must take to help prevent them starting and the actions you must take when they do. By completing this course you will be making your workplace a safer environment. This course is a variation on the Basic Fire Awareness course that contains information that is specific to employees of care and residential homes.

Approved by CPD, Gatehouse Awards & IIRSM – Duration 60 mins* – £25.00

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Approved by CPD – Duration 75 mins* – £35.00

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Approved by CPD, Gatehouse Awards, Institute of Hospitality & IIRSM – Duration 75 mins* – £25.00

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This course will show you how dangerous noise can be in the workplace, and the main safety issues you should be aware of. It will take you through some of the simple science, the main laws that apply and introduce you to noise level limits. It also covers some of the specific health risks and how to avoid them by producing risk assessments, action plans and through the provision of appropriate Personal Protective Equipment.

Approved by IIRSM & CPD – Duration 55 mins* – £35.00

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Approved by CPD – Duration 45 mins* – £35.00

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Level 1 Health and Safety in a Construction Environment (Leading to CSCS Green Card)

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Approved by IIRSM & CPD – Duration 150 mins* – £65.00

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