Introduction to Emotional Intelligence

This course will introduce the concept of emotional intelligence and look at how you can use it in effective and meaningful ways. It will examine the difference between emotional intelligence and IQ and dispel some of the myths surrounding emotional intelligence. It contains a section on the advantages and disadvantages of using emotional intelligence and considers the biological purpose for emotions and how best to manage them.

Approved by CPD – Duration 50 mins* – £65.00

Why Video Training?

Presented by an expert in the field of Introduction to Emotional Intelligence, our video training gives you everything you need to keep your business legal, your employees safe and your bottom line in the black. Interactive online training goes at precisely the pace required by each individual.

It provides an opportunity to go over the learning content as often as required so every employee gets the optimum learning experience that’ll be retained and applied to keep your business safe and compliant. At a fraction of the cost and fraction of management time than you’d expect, online Introduction to Emotional Intelligence video training has the added bonus of a minimal loss of productivity because it’s really efficient and flexible.

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This course covers a range of problems that occur in the workplace- and how they can be recognised, controlled and solved.

Duration 30 mins* – £35.00

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Basic Fire Safety Awareness for Care Homes Training Course

Basic Fire Safety Awareness for Care Homes

This course explains, in brief, why fires occur and what actions you must take to help prevent them starting and the actions you must take when they do. By completing this course you will be making your workplace a safer environment. This course is a variation on the Basic Fire Awareness course that contains information that is specific to employees of care and residential homes.

Approved by CPD, Gatehouse Awards & IIRSM – Duration 60 mins* – £25.00

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This course explains the background to Legionella, the potential risks associated with water systems and how these can be prevented or controlled. It helps you to understand the risk that Legionella poses and helps you develop the systems and working practices you need to stay ahead. It gives you enough knowledge to get a Legionella control programme off the ground yourself – or make confident, informed choices when commissioning others to take this on for you.

Approved by CPD, Gatehouse Awards & IIRSM – Duration 75 mins* – £65.00

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This course will start with the essentials – defining exactly what we mean by delegation and why it’s so important. It then goes into details about the elements of delegation, overcoming the barriers to delegation, how you can choose which tasks to delegate and who to, the process of delegation and much more…

Approved by CPD – Duration 110 mins* – £35.00

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Approved by CPD – Duration 80 mins* – £90.00

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In any organisation, the traditional model of strict command and control wastes a significant amount of time and money. Mutual trust, employee motivation and readiness to perform can easily be undermined. Performance management, on the other hand, offers a different, much more effective approach. In formal terms, performance management involves the achievement of performance targets through the effective management of people and the environment in which they operate. It’s about setting achievable goals for the organisation and targets for individuals and teams.

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Approved by CPD – Duration 80 mins* – £149.00

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Approved by CPD & IIRSM – Duration 30 mins* – £35.00

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Approved by Laser Awards, CPD & Institute of Hospitality – Duration 90 mins* – £125.00

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